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Construction Business Computing - October - 1999

How to Improve Your Image With a Multi-Media Presentation


By Dan Jacobs


You are in the grocery store and you see two items side-by-side. You read the ingredients for both and the ingredients are the same. Why does one item cost 20% more than the other? The answer is often nothing more than packaging.

You're very likely to be competing in a market that consists of many contractors that construct the same type, style, size and price projects as you. They use the same suppliers and the same subcontractors. If that wasn't enough, they are often building the same house in the exact same neighborhood, or similar buildings in the local technology park. So, How do you differentiate yourself from the competition?

If your answer is, "my reputation is better then theirs," get real. Even if it is, that alone is no longer enough.

Discovering Multi-Media
Every contractor on the block hands out paper collateral material, and many are starting to utilize the Internet for promotion and informational use - and you should too. But, if you really want to set your company apart from the pack, think about going high-tech with your presentation materials. Consider investing in professionally mastered media presentation.

The presentation should be a self-running CD that includes all the information found in your printed materials, but with pictures, movies and sound to support the message. You will convey a high tech image and, more important, provide another opportunity for a prospect to see and hear your message.

Think about it: - What is more powerful: a picture of Mr. CEO with a caption that he'd hire your firm again - or Ms. CEO telling your prospects that she would ?

I know what you are thinking: Things like "Multi-Media CD's" cost a great deal to implement, right? Wrong. If you own Microsoft Office 2000, for instance, you've got most of the tools you need already. Add a video-editing package such as Adobe Premiere, and you're all set.

Leverage Web Technologies
The explosion of relatively inexpensive digital video equipment and Web-development tools has made it possible for you to produce the pieces in-house, and then have a professional production house clean everything up and then master and duplicate the final product. With some planning, much of what goes on your CD can also provide content for your company website.

Here is a short list of some tools you'll need, and some resources to get you started:
  • Static Documents and Presentations
    You'll also to include electronic versions of all your paper documents on your CD. For this, go no farther than your desktop. Office 2000 offers the ability to save any PowerPoint, Word, Excel, or document directly to HTML, the format of the Internet.

    Your presentation CD could be based around a distributed PowerPoint presentation with all your documents, video, and audio clips embedded. Microsoft provides a free PowerPoint viewer which can be distributed on your CD or website.

    Another option is to produce the entire CD in HTML so it could be viewed in any web browser. A good strategy is to include the latest browser update on the CD. In fact, Microsoft offers the IEAK - Internet Explorer Administration Kit - which allows you to customize a version of IE for distribution - for instance adding your logo to the interface, or pre-loading the menus with your shortcuts.

  • Video
    The key to producing inexpensive audio/video is to start digital. A Mini-DV camcorder starting at under $1000 can provide acceptable full-motion video, quality audio, as well as digital still image from a single device.

    Look for models which provide a direct IEEE 1394 (or "firewire") link to your PC. Firewire is a new technology that provides up to 400mbps transfer speed, making it ideal for editing digital video. You'll probably have to add a matching card to your PC, although new models by Sony and others are showing up with Firewire installed.

    Video clips will need to be compressed and converted into a web and/or CD-friendly format such as Apple's "Quicktime."

    The quality of this compression can make or break the whole project, so a good strategy for a busy contractor is to leave this fine-tuning to a production house. You shoot the video on your site or interview with clients, make a log sheet indicating the portions you'd like on the CD, and the production house can take it from there.

    One tip on shooting video - avoid long shots or lots of pan and zoom. Since compression works by removing the portions of each frame that are the same, you'll get the best result from tight shots such as you'd use in an interview .

  • Make the best of both worlds
    If you base your presentation CD on HTML to begin with, the same material can be easily made accessible on the Internet - but don't try to reuse the exact same video/audio or image files. Because a CD runs locally, file sizes are not as critical on a CD as they are on the World Wide Wait. Use that to your advantage - create higher resolution (better looking) versions for the CD, and then compress the files to a size appropriate for the Internet.

  • Cyber-Proposals
    A multi-media CD is not the only route to setting yourself apart from the competition. Instead of printing a proposal for a prospect, try offering the proposal in print form as well as in HTML on the web. Your prospect will be able to view the proposal via the Internet. You can even add hyperlinks that link to your Web page when a particular community, floor plan, etc. is referenced in the proposal. Add an e-mail link and the result is an interactive proposal.

  • Cyber-Meetings
    Office 2000 also has the ability to launch Microsoft NetMeeting to conduct online meetings with other users across town, in another state or around the world. While meeting online, all participants can view or edit a document online.

    An inexpensive product like NetMeeting can give you a taste of what "project extranet" services or software take to a higher level - and is a good place to start. If you find real time collaboration useful you can step up to one of the commercial products designed specifically for the construction industry.



REPRINTED FROM CONSTRUCTION BUSINESS COMPUTING, October 1999
Copyright © 1999, Institute of Management and Administration,
29 West 35th St., New York, NY 10001.


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