Closing
the Month in Basic Builder
When the proof does not match
1. Review all audit trails for the month. One reason for
the mismatch could be a Process of a GL posting resulted in a “PROOF NOT EQUAL
TO ZERO” error. Click here for more
information on that error message.
2. Print a GL
Posting Preview report to determine if there are any entries for the month
have not been posted. Enter any missing GL postings into the General
Journal.
3. Go to GL => Process => Posting
to process any unprocessed postings for the month.
4. Once you feel you have found the problem, try to
close the month again and see if the proofs match.