Support Contents:
Contact Us:
sales@cdci.com
support@cdci.com
forms@cdci.com
1.800.285.3929
Basic Builder Frequently Asked Questions
1.
What is a .zip file? How do I use WinZip to manage them?
2.
Can postings be made directly to a Job in JC, without using AP?
3.
How do I set up additional city tax deductions in Basic Builder?
4.
Can Basic Builder handle two checking accounts in AP?
5.
How do I setup a 401k plan in Basic Builder?
6.
What is WIPnet? How do I use it?
7.
How do I update or change Control Information for my company?
8.
How
do I copy a job template from one company to another?
9.
I need to delete one of my Companies from the Startup Screen. How do I do that?
Q:
What should I do if I receive the following error message
?
1.
Proof is not equal to zero
.
2.
Run-Time Error 18
3.
Run-Time Error 3022
4.
"Spool 32"error message
5.
"Windows was not Shutdown Properly" (Microsoft Scan Disk Begins Running)
A
:
If you see your error message above, then click on it to view a resolution. Otherwise, click
here
for information on how to properly report a new error to CDCI's Support Staff.
Click on the question to see the answer
1.
W
hat is the difference between a Housekeeping and Pre-processing Backup?
2.
What is the proper procedure for regularly backing up my Basic Builder data?
Click on the question to see the answer
1.
How do I close the current month in Basic Builder?
2.
How do I close my company's Fiscal Year in Basic Builder?
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