| To fix |
Go to |
| Problems arising from incorrect UNPAID AP
invoice information |
Payables, Invoice Entry/Edit. Key in the Contact ID, and use the navigation
bar to shuttle to the correct unpaid invoice
for that Vendor. Correct the error(s), and
post any Journal Entries that are created
to correct General Ledger and/or Job Cost. |
| Problems arising from incorrect PAID AP invoice
information |
If the problem affects Payables, then use
General Ledger, Bank Reconciliation to Void the check. Then use the Unpaid AP invoice
procedures above. If the problem ONLY affects
General Ledger and/or Job Cost, then use
General Ledger, Process JE's, to Create adjusting Journal Entries. |
| AP Checks that won't be cashed as written. |
General Ledger, Bank Reconciliation to Void the check. To Void the invoice as well,
use Payables, Invoice Entry/Edit. Key in the Contact ID, and use the navigation
bar to shuttle to the correct unpaid invoice
for that Vendor. Then press the Void button
at bottom of screen. |
| AR UNPAID invoices that need to be voided. |
Receivables, Query. Select Pending or Open (depending on whether
you've done a Print Final yet). Click the
invoice to be voided, then click the Void
button. |
| AR Receipts that need to be reversed. |
Receivables, Payments. Enter the Customer's Contact ID. Then click
on the Payment History tab. Highlight the payment to be reversed, then
click the Void button. |
| Incorrect General Journal entries entered
directly in the General Ledger module |
General Ledger, Account Query. Scroll to the right until the batch number
to be reversed is visible. Click on the Reverse
Batch button. Go to General Ledger, Process JE's and post the reversing batch. |
| Payroll Checks that won't be cashed as written
(Voiding Checks) |
Payroll, Run Payroll. Key in the completed Payroll Run Number.
Click the Void button. Click on the Employee(s) to be Voided.
Indicate whether the original timecards should
be recreated in a new Run. |
